Terms and Conditions
1: All My Dreamy Teepee parties will take a $100 security bond at the time of delivery this is refundable at the time of pick up. All cleaning and laundering is included in price but if an item is damaged or stained charges will apply to cover the cost.
2: 7 day notice must be given if cancellation is to occur if less than this time party will be billed as per booking.The exception to this is Go Glam or the outdoor cinema where temp will be hire than 39 , or storms with heavy rain and wind .
3: Delivery, assembly, styling collection and general laundering are included in the cost
4: The customer and My dreamy tepee will agree on a pick up time to collect party items if customer is not present, a late fee will occur.
5: All prices are subject to change however My Dreamy Teepee will always honour the prices that we agreed on at the time of booking.
6: We will take cash payment at the time of arrival no party will be set up before party is paid for in full and refundable bond given.
7: Strictly no pets are allowed near any of My Dreamy Teepee hire products.
8: It is the responsibility of adults to supervise children with all hire equipment. Extra care must be taken with younger children who are on your premises as My Dreamy Teepee parties are not suitable for children under 5 years of age.
9: My Dreamy Teepee can cancel your booking upon arrival to your property if we feel our equipment could damaged due to unhygienic living conditions. No refund will be granted.
10 : Go Glam – In the event of unforeseen bad weather , customers may be asked to remove the bell tents centre poles to reduce the overall height of the tent .For the outdoor cinema , customers may be asked to lower the projection screen . It is the customers responsibility to ensure the projector, and sound bar are not left exposed to the elements ( hot sun , rain , hail , excessive winds ) Projector and sound bar is to be kept in a safe place inside until it is to be used .If there is a long gap from when we drop off cinema to time being used simple instructions will be left for you to set up this yourself .
Children and adults are not to touch or play with the cinema screen a it is delicate , if screen is taken down for any reason it must be done on the trap to ensure screen does not become dirty and then the cinema must stored but not packed so that we can inspect upon collection .
11: When pitching Go Glam or the outdoor cinema within your property, we will talk with you about your irrigation, gas or underground cabling within your property, we will take all our care when pegging . However if we do hit such items, My Dreamy Teepee will not be liable for any damages.
12: Once Bell Tent is in place and secure clients are not permitted to reposition , remove pegs , alter guide ropes , unless in the case of bad weather and direct permission from My Dreamy Teepee .
13: On arrival My Dreamy Teepee will park as close to your set up as possible this is usually in your drive way . We will always take all our care while operating a vehicle but you must also make sure that children and pets are not outside near vehicle at the time we arrive.